Value
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Definition

The benefit-to-cost ratio of a product, service, or process, optimised to meet stakeholder goals as measurable outcomes:

  • Cost:
    • Resources invested
    • Time invested
  • Benefit:
    • Gain or save (more) resources
    • Gain or save (more) time
    • Reduce risks
    • Increase status

Everyone in the organisation is expected to contribute to the success of the organisation by continuously and reliably adding and/or enabling short- and/or long-term value:

Diagram with text 'Success is to add value to others, enable self, future'

Short-term

Long-term

Drive self

  1. Deliver value fast, good, smart and/or happy

  1. Learn how to deliver value faster, better, smarter and/or happier*

Enable others

  1. Support others with delivering value faster, better, smarter and/or happier
  1. Coach others to learn how to deliver value faster, better, smarter and/or happier

 

*) Gain knowledge, skills, experience and/or insights that benefits personal career and organisation.

In summary, enablers set and extend the foundation, while drivers produce results.

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